ORDERS

 

Can I have my order delivered in another location?                                                               

Yes, as both addresses are in the same country. Just enter a delivery address and an invoicing address when you pay.

 

Do I have to pay shipment costs?

BeauBags ships all orders within the European Union for free.

BeauBags ships worldwide. But for shipping outside Europe we have to calculate extra shipping costs.
If you want to have an order delivered outside of Europe, please contact us via email: service@beaubags.com and let us know the delivery address and for which product you are interested so we can make you an offer.


What about delivery to the UK?

For shipping to the UK, things have changed since the Brexit came into effect.

As soon as the ordered amount is under 135 GBP (±155 EURO) we can not ship to the UK. Because a HMRC-Vat-number is required for order quantities below 135 GBP (±155 EURO) and we do not have a HMRC-Vat-number we cannot deliver your order. We apologise for any inconvenience.

As soon as the ordered amount is above 135 GBP (±155 EURO) we do ship to the UK with DPD. We will not charge additional shipping costs for delivery to the UK. We also do not charge VAT above 135 GBP (±155 EURO). You as a consumer have to pay the VAT, duties and customs clearance fee during the delivery process at the carrier. The delivery is provided by DPD and they will contact you about this.

Please keep in mind that all prices are retail prices and are stated in Euro. Prices do not include: taxes, duties, import fees charged by your local government, service, payment or delivery charges depending on country. If you are a Non-EU customer/resident, BeauBags does not charge VAT tax or any other taxes on your purchase. Just enter your delivery address in the check-out and the VAT tax will be deducted. 

As customs policies vary by country, we cannot anticipate what these charges will be and therefore BeauBags will not be responsible for any taxes, duties, import fees or custom fees levied once the purchased BeauBags products reaches your country.

Please be aware that if you decide not to pay the fees the package will have to be returned from the UK to Europe (EU). The cost of the return shipment, tax and import duties involved in importing the item back to the EU will then deduct from the order amount paid to us.


Can I place an order over the phone?

To place an order over the phone you can call the number +31 85-8783543. On working days we are there for you between 9.00 am and 5.00 pm.

 

Can I still change or cancel my order?

If you want to change or cancel your order, you should contact us via info@beaubags.com or +31 85-87 83 543 (Monday to Friday, 9.00am - 5.00 pm), then we will see how we can best be of service to you.

 

I am having trouble with the website. Help!

That should not happen of course. It is possible that you are using an outdated browser. If you download a new version of your browser it might solve a lot of problems with the site. If this does not help, we are here to help you in another way. You can contact us via info@beaubags.com or over the phone on the number +31 85-87 83 543 (Monday to Friday, 9.00 am -5.00 pm).