ORDERS

 

Can I have my order delivered in another location?                                                               

Yes, as both addresses are in the same country. Just enter a delivery address and an invoicing address when you pay.

 

Do I have to pay shipment costs?

BeauBags ships all orders within Europe (EU) for free.

BeauBags ships worldwide. Wherever you live, we can send articles to you. If you want to have an order delivered outside of Europe, contact us via email: info@beaubags.com


What about delivery to the UK?

For shipping to the UK, things have changed since the Brexit came into effect.

As soon as the ordered amount is under 155 EURO (135 GBP) we can not ship to the UK. Because a HMRC-Vat-number is required for order quantities below 155 EURO (135 GBP) and we do not have a HMRC-Vat-number we cannot deliver your order. We apologise for any inconvenience.

As soon as the ordered amount is above 155 EURO (135 GBP) we do ship to the UK with DPD. We will not charge additional shipping costs for delivery to the UK. We also do not charge VAT above 155 EURO (135 GBP). You as a consumer have to pay the customs clearance fee during the delivery process at the carrier. The delivery is provided by DPD and they will contact you about this.


Can I place an order over the phone?

To place an order over the phone you can call the number +31 85-8783543. On working days we are there for you between 9.00 am and 5.00 pm.

 

Can I still change or cancel my order?

If you want to change or cancel your order, you should contact us via info@beaubags.com or +31 85-87 83 543 (Monday to Friday, 9.00am - 5.00 pm), then we will see how we can best be of service to you.

 

I am having trouble with the website. Help!

That should not happen of course. It is possible that you are using an outdated browser. If you download a new version of your browser it might solve a lot of problems with the site. If this does not help, we are here to help you in another way. You can contact us via info@beaubags.com or over the phone on the number +31 85-87 83 543 (Monday to Friday, 9.00 am -5.00 pm).